AnYog Jewels – Easy Returns & Exchanges
We want you to love every piece you wear from AnYog Jewels!
If something isn’t quite right, don’t worry ,we’re here to help.
Eligible for Return or Exchange
You can return or exchange your Jewellery if:
• The product is unused, unworn and in its original condition and packaging.
• You start your return within 7 days of receiving your order.
• It’s not a personalized or custom-made piece.
Not Eligible for Return or Exchange
Some items can’t be returned or exchanged:
• Custom-made or personalized Jewellery (like name pendants, special engravings, birthstone pieces, etc.).
• Products that show signs of wear, damage or alteration.
• Earrings (for hygiene reasons) unless they arrived damaged or defective.
• Items returned after the 7-day window.
Replacement and Exchange
We’re happy to replace or exchange your order if:
• You received the wrong item.
• The product arrived damaged.
• You need a different size (for bangles or rings).
Note: We’ll start your replacement or exchange once we receive the original product back at our warehouse.
Refund Policy
• Refunds are processed after your returned product passes our quality check.
• We’ll refund your money to your original payment method within 7–10 business days.
• If any part of your returned order is missing (like free gifts or silver coins), we might deduct its value from your refund.
Return Process
You can raise a return/ exchange request via:
• Website: www.anyogjewelss.com/returns (link placeholder)
• Email: care@anyogjewelss.com
• WhatsApp: +91 9680969162
Once we approve your request, we’ll either:
Arrange a pickup from your address, or
Share instructions for sending your product back to us.
Important Things to Remember
• Pack your Jewellery securely in its original box along with the invoice.
• Return shipping charges are your responsibility unless the product was defective or incorrect.
• For promotional or free items that came as part of a bundle, individual returns might not be allowed.
Lifetime Plating & Care Guarantee
We want your Jewellery to shine forever!
• Enjoy free lifetime replating on all our Jewellery , you’ll just pay for shipping.
• Store your Jewellery in the anti-tarnish pouch we’ve provided to keep it looking new and extend its life.
